Full Terms of Use

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Last Modified: March 20, 2020

Alignment Healthcare USA, LLC (including its subsidiaries and affiliates, such as Alignment Health Plan (collectively, “Alignment,” “we,” “us,” or “our”), owns and operates the website located at www.alignmenthealthcare.com, www.alignmenthealthplan.com and other related websites, mobile applications with links to these Terms of Use, and certain messaging systems with links or references to these Terms of Use (collectively, the “Site”) that provide information about Alignment and its products and services. By accessing and using the Site, you agree to be bound by these Terms of Use and all other terms and policies that appear on the Site.

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  • Right to Modify the Terms of Use
    A Alignment reserves the right to change, add, or delete portions of these Terms of Use at any time. Continued use of the Site following notice of such changes indicates your acknowledgement of such changes and agreement to be bound by the revised Terms of Use, inclusive of such changes.
  • Content of the Site
    A

    Alignment makes no representations or warranties, whether expressed, implied in law, or residual, as to the accuracy, completeness, or reliability of information, opinions, data, or content contained in the Site and shall not be bound in any manner by any information contained in the Site. Alignment reserves the right to change the content or discontinue without notice, at any time, any aspect or feature of the Site.

    The information presented on the Site is not intended to constitute an offer to sell or a solicitation in connection with any service. If you are interested in any of Alignment’s services, please contact us for a complete description of the product and its availability.

    The Site is not a substitute for professional health care or the advice of a health care professional. If you have a specific health-related question, please see a doctor or other health care professional. YOU MAY NOT USE THE SITE TO REPORT A MEDICAL EMERGENCY. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CALL 911 IMMEDIATELY.

  • Access to the Site
    A Alignment reserves the right to suspend or terminate your access to the Site at any time, for any reason or for no reason. Alignment has the right to refuse to provide access to the Site to any person or organization, or to prohibit any person or organization from using the Site, at any time, for any reason or for no reason. Alignment makes no representation that the Site is appropriate or available for use in locations outside the United States or all locations within the United States.
  • Privacy
    A

    Alignment’s Privacy Policy explains how we treat your information and protect your privacy. By accessing or using the Site, you agree that Alignment may use such information in accordance with the Privacy Policy.

  • User Accounts
    A Certain parts of the Site may require you to create an account (“Account”). To do so, you may need to submit your name, email address, password, and other information (collectively, “Account Information”). You must be of legal age to form a binding contract in order to create an Account. You represent that the Account Information you provide to us will be true, accurate, current, and complete. You may not share your Account credentials with anyone and are responsible for maintaining the confidentiality thereof.
  • Ownership
    A Subject to your compliance with these Terms of Use and any separate agreements you may have entered into with us, you may access and use the Site for your personal, non-commercial use only. The Site and its contents, features, and functionality (including, but not limited to, all information, software, displays, images, text, video, and audio, and the design, selection, and arrangement thereof) are the property of Alignment and/or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Site except as generally and ordinarily permitted according to these Terms of Use.
  • Links to Other Sites
  • Children
    A The Site is not intended for use or consumption by children under the age of 13. If you are under 13 years of age, please do not use or access the Site at any time or in any manner without the consent of a parent or legal guardian.
  • Disclaimer of Warranties
    A YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. ALIGNMENT DOES NOT WARRANT THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED. THE SITE (INCLUDING ANY CONTENT OR INFORMATION CONTAINED THEREIN) IS PROVIDED “AS IS” AND “AS AVAILABLE.” ALIGNMENT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND NON-INFRINGEMENT.
  • Limitation of Liability
    A ALIGNMENT AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE (INCLUDING ANY CONTENT OR INFORMATION CONTAINED THEREIN), WHETHER BASED ON CONTRACT, TORT, WARRANTY, STATUTE, OR OTHERWISE. YOUR SOLE REMEDY IN THE EVENT OF ANY PROBLEM WITH THE SITE IS TO STOP USING THE SITE.

    To the extent any aspects of the foregoing limitations of liability are not enforceable as a matter of applicable law, the extent of Alignment’s liability to you with respect to your use of the Site will be the minimum permitted under such applicable law.
  • Indemnification
    A You agree to defend, indemnify and hold harmless Alignment and its officers, employees, directors, subsidiaries, affiliates, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your use of the Site.
  • Governing Law
    A These Terms of Use and your use of the Site are governed by the laws of the State of California, U.S.A. without regard to its conflict of laws principles. By using the Site, you agree that any legal action or proceeding related to your use of the Site shall be brought exclusively in a federal or state court of competent jurisdiction sitting in the State of California, U.S.A..
  • DMCA
    A If you are a copyright owner or an agent for such an owner and believe in good faith that any content on the Site violates your rights, you may submit notice to us in writing under the Digital Millennium Copyright Act (“DMCA”). All such notices must meet all requirements imposed by the DMCA. Such notices should be providing in writing to Alignment Healthcare Attention: Digital Millennium Copyright Act 1100 W Town and Country Rd, Suite 1600 Orange, CA 92868.
  • Accuracy of Information
    A Although Alignment periodically validates and maintains the Sites, Alignment makes no guarantees as to their correctness, completeness, or accuracy. The Sites may contain typographical errors, inaccuracies, or other errors or omissions. Unauthorized additions, deletions, or alterations could be made to the Sites by third parties without our knowledge. If you believe that information found on the Sites is inaccurate or unauthorized, please send us a message here.


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Terms of Use in English
Terms of Use in Spanish