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What We Know About the COVID-19 Vaccine

COVID-19 vaccines are one of the most important tools we have to end the COVID-19 pandemic, and Alignment Health Plan is committed to keeping you informed.

At Alignment Health Plan, we want to make sure you have the COVID-19 vaccine information you want and need. Distribution of the COVID-19 vaccine is being determined at the state and county level. Select your state below for details. You can also visit the frequently asked questions section of this page for more information about the vaccine.

To learn how you can use your plan benefits during the pandemic and for current natural disaster information, visit our COVID-19 and Natural Disasters page.


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COVID-19 Vaccine Information by State

  • California
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    COVID-19 information

    On March 19, 2020, Gov. Gavin Newsom issued a stay-home mandate for all of California. As of Jan. 25, 2021, the state has returned to a county-based tiered system to permit gradual reopening of businesses and activities, determined by the county's case and positivity rate.

    In California, the COVID-19 vaccine was first provided to health care workers, long-term care residents and residents 65 and older. Beginning March 15, health care providers may use their clinical judgment to vaccinate people with disabilities and underlying health conditions between the ages of 16 and 64, per California Department of Public Health guidelines. California residents can find out who is eligible to be vaccinated on the state-run My Turn website and sign up for vaccine notifications. Online appointment scheduling is available only to eligible Los Angeles, San Diego and San Francisco county residents at this time, but scheduling will be made available to other groups and counties soon. Although more mass vaccination sites have begun to open across the state, vaccine supply remains very limited and sites may be temporarily closed due to low supply.

    People should continue to wear masks and practice physical distancing. If you need medical care, please contact your primary care physician to find out which services are currently being offered as specific medical procedures that will be allowed will vary per health system.

  • Nevada
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    COVID-19 information

    Nevada Gov. Steve Sisolak issued a stay-at-home order effective March 20, 2020. On Nov. 23, 2020, the governor announced a "statewide pause" to enforce additional restrictions. The state will begin a "safe reopening" Feb. 15 that runs through May 1.

    On Jan. 13, 2021, the state approved distribution of the COVID-19 vaccine to those 70 years of age and older, first responders and health care workers. Clark County residents who are eligible for the vaccine may schedule an appointment on the Southern Nevada Health District website. Please note, if you have an appointment and do not meet the criteria, you will be turned away. Clark County residents can also pre-register for future tier vaccinations online at VaxNLV.com.

    People should continue to wear masks and practice physical distancing. If you need medical care, please contact your primary care physician to find out which services are currently being offered as specific medical procedures that will be allowed will vary per health system.

  • North Carolina
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    COVID-19 information

    North Carolina Gov. Roy Cooper declared a state of emergency effective March 10, 2020. On Dec. 8, 2020, the governor announced a modified stay-at-home order that will continue to be in effect until Feb. 28, 2021, at 5 p.m.

    North Carolina is currently providing vaccinations to health care workers and residents 65 years of age and older. For information about vaccine distribution and eligibility in your county, visit https://covid19.ncdhhs.gov/vaccines and select your county for details.

    People should continue to wear masks and practice physical distancing. If you need medical care, please contact your primary care physician to find out which services are currently being offered as specific medical procedures that will be allowed will vary per health system.


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Frequently Asked Questions and Answers

Getting the COVID-19 Vaccine

  • How much will the COVID-19 vaccine cost?
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    COVID-19 vaccines are free of charge to Alignment Health Plan members, including when two doses are required, from any provider enrolled in the federal vaccine distribution program, including at mass vaccination sites, mobile vaccine clinics, retail pharmacies, hospitals, some doctors' offices, and federally qualified health centers. There is no copay - the COVID-19 vaccine is covered 100 percent by Alignment.

  • Where can I get the COVID-19 vaccine and who is eligible?
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    As vaccine supply becomes more available, COVID-19 vaccines will be available at local pharmacies, large hospital systems, mass vaccination sites, mobile vaccine clinics and some PCP offices. You may also want to check with your doctors to see if they are enrolled in the federal vaccine distribution program.

    Vaccine distribution is being determined at the state and local level, which means that your friends and family living in another county or state may be subject to different rules. Because initial vaccine supply is limited, states and counties have been vaccinating groups of people in phases. On Jan. 12, 2021, the CDC issued guidance encouraging states to provide shots to anyone 65 and older. For more information about vaccine eligibility and distribution in your county, please refer to the resources listed above by state.

  • Can I get my COVID-19 vaccine in a county I don’t live in?
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    COVID-19 vaccine distribution is being determined at the state and county level, and appointment availability will vary by county based on the vaccine doses they receive. Some counties may only vaccinate residents who live in that county and will require proof when receiving the vaccine. For more information on whether a county near you is vaccinating residents outside of their county, please visit the county’s COVID-19 website for more information.

  • Is the COVID-19 vaccine mandatory?
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    Although the federal government does not require vaccination for individuals, some employers may require that workers be vaccinated as a matter of state or other law. Check with your employer to see if they have any rules that apply to you. We also encourage you to consult with your primary doctor to help determine whether the COVID-19 vaccine is recommended for you.

  • How do I make an appointment to get my COVID-19 vaccine?
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    Appointment availability is based on two things: eligibility that is determined by your local county and the supply of vaccine that your county receives from the state. Most states and some counties have implemented their own notification and scheduling systems. To find out what is being offered in your county, view the details under your state above.

    Alignment can also help members find a vaccination site and/or make an appointment. Members can reach their ACCESS On-Demand Concierge team 24 hours a day, seven days a week, through their online account or by calling 1-833-AHC-ACCESS (1-833-242-2223), TTY 711.

  • What do I need to bring to my vaccine appointment?
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    Depending on the state and county you live in, proof of an appointment and proof of eligibility may be required at your vaccination site. This may include an official identification card, like a driver’s license and/or your Alignment Health Plan member ID. Please confirm any required documents and estimated wait time upon scheduling your appointment.

    Alignment Health Plan members can access their digital member ID card through their online member account - members can activate their account online or through the Alignment Health Plan mobile app, available for download in the Apple or Google app stores. All you need is your member ID number and an email address to activate your account.

  • Will Alignment provide transportation to and from the vaccine site?
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    If you are an Alignment Health Plan member or patient who needs a ride to and from the vaccine site, transportation will be covered and will not be deducted from your transportation benefit. For more information or assistance with transportation, members can contact their ACCESS On-Demand Concierge team 24 hours a day, seven days a week through their online member account or by calling 1-833-242-2223, TTY 711.

  • What can I do if I need additional assistance?
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    Alignment Health Plan members who need additional assistance such as transportation to or from a COVID-19 vaccine site, or have any questions, should contact their ACCESS On-Demand Concierge team 24 hours a day, seven days a week through their online member account or by calling 1-833-242-2223, TTY 711.

What to Expect After Getting Vaccinated

  • Will I be provided with documentation that I have had the vaccine?
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    After receiving your first dose of the COVID-19 vaccine, you should receive a vaccination record card or printout that tells you the name of the manufacturer and lot number of the vaccine you received, the date you received it, and where you received it. Keep this card in a safe place with other personal medical records and bring it with you to every vaccination appointment.

  • Do I still need to wear a mask and avoid close contact with others after getting vaccinated?
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    Yes. Not enough information is currently available to say if or when the CDC will stop recommending that people wear masks and avoid close contact with others to help prevent the spread of the virus that causes COVID-19.

    While medical experts and doctors learn more about the protection that COVID-19 vaccines provide under real-life conditions, it will be important for everyone to continue using all the tools available to help stop this pandemic.

Authorized COVID-19 Vaccines in the United States

  • Will I be able to choose which COVID-19 vaccine I get?
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    Due to limited supply, vaccinations sites or clinics can only offer the vaccines they have received from the federal government. Your second dose must be the same type and brand of vaccine as the first one. When you get your first dose, you will receive a card that indicates which vaccine you received for the first dose. Please remember that the COVID-19 vaccines currently available require two doses administered three to four weeks apart.

  • How many COVID-19 vaccine doses are needed?
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    The Pfizer-BioNTech and Moderna vaccines require two shots to get the most protection. The first shot is a priming dose that starts building protection. A second booster shot a few weeks later is needed to get the most protection the vaccine has to offer. The CDC recommends that people get their second dose of COVID-19 vaccine as close to the recommended interval as possible. However, if it's not feasible to adhere to the recommended interval, the second dose may be scheduled up to 6 weeks, or 42 days, after the first dose. You should not get the second dose earlier than the recommended interval.

    It typically takes a few weeks after the last dose in a series to become fully protected.

  • If two doses are required, how will I know when to get my second shot?
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    When you get the first shot, you will get information on when to come back for the second shot and asked to make a second appointment. Scheduling protocol will vary by vaccination site, but you should get the second vaccine dose as close to the recommended time as possible - three weeks for Pfizer or four weeks for Moderna.

  • Do I have to take the same COVID-19 vaccine brand for two doses?
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    Yes. Mixing the two vaccine brands, Pfizer and Moderna, could be dangerous as they are not exactly the same. You must receive the same brand of the first dose as your second dose for the vaccine to work appropriately. When you get your first shot, you are given a card with information that indicates which vaccine you received for the first dose and the date that you received that shot.

COVID-19 Vaccine Safety and Effectiveness

  • Is the COVID-19 vaccine safe?
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    Vaccines save millions of lives each year. When we get vaccinated, we aren’t just protecting ourselves, but also those around us, including our loved ones. Millions of people in the country have received the COVID-19 vaccine, and we know that it is safe and effective. To date, the vaccines are 95% effective in preventing COVID-19 with no serious safety concerns noted in the clinical trials. Like all drugs, vaccine safety continues to be monitored after they are in use.

    For general information about the COVID-19 vaccine, please visit the CDC's vaccine web page.

  • Are there any side effects from getting the COVID-19 vaccine?
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    Side effects after receiving the COVID-19 vaccine are a normal sign that your body is building protection. Side effects will vary from person to person with the most common being pain and swelling around the injection site, fever, chills, tiredness and headache. You should call your doctor if:

    • The redness or tenderness where you got the shot increases after 24 hours
    • Your side effects are worrying and don't go away after a few days

    Seek immediate medical attention by calling 911 if you believe you are having a severe allergic reaction after being given the vaccine.

  • I’ve already had COVID-19, should I get vaccinated?
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    Due to the severe health risks associated with COVID-19 and the fact that reinfection with COVID-19 is possible, you should be vaccinated regardless of whether you have already had COVID-19. If you were treated for COVID-19 symptoms with monoclonal antibodies or convalescent plasma, you should wait 90 days before getting a COVID-19 vaccine to avoid potential interference of those therapies with the vaccine’s efficacy. Talk to your doctor if you are unsure what treatments you received or if you have more questions about getting a COVID-19 vaccine.

  • I have severe allergies, should I get the vaccine?
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    It depends. The CDC recommends that:

    • If you have ever had a severe allergic reaction to any ingredient in a COVID-19 vaccine, you should not get that specific vaccine.
    • If you have a severe allergic reaction after getting the first shot, you should not get the second shot.
    • If you have had an immediate allergic reaction – even if it was not severe – to any ingredient in an mRNA COVID-19 vaccine, you should not get either of the currently available mRNA COVID-19 vaccines.
    • If you had an immediate allergic reaction after getting the first dose of an mRNA COVID-19 vaccine, you should not get the second dose.
    • People who are allergic to polyethylene glycol (PEG) or polysorbate should not get an mRNA COVID-19 vaccine.
    • If you have had a severe allergic reaction to other vaccines or injections, you should ask your doctor if you should get a COVID-19 vaccine.
    • People with a history of severe allergic reactions not related to vaccines or injections (e.g., food allergies, pet allergies, etc.) may still get vaccinated. People may get vaccinated even with a:
      • History of allergies to oral medications
      • Family history of severe allergic reactions
      • Milder allergy to vaccines

For more information about benefits, Alignment Health Plan members can log in to their online member account, available 24 hours a day, seven days a week, or by calling our ACCESS On-Demand Concierge at 1-833-242-2223, TTY 711. Our phone lines may have longer wait times than usual. For your convenience, you can also send us a secure message via your online member account.