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Legal Notices

elderly lady and dog
Alignment Health Plan is an HMO, HMO POS, HMO C-SNP, HMO D-SNP and PPO plan with a Medicare contract and a contract with the California, Florida, Nevada and North Carolina Medicaid programs. Enrollment in Alignment Health Plan depends on contract renewal. Alignment Health Plan complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Medicare beneficiaries may also enroll in Alignment Health Plan through the CMS Medicare Online Enrollment Center located at www.medicare.gov. 

Alignment Health Plan’s Chronic Condition Special Needs Plans (C-SNP) have been approved by the National Committee for Quality Assurance (NCQA) to operate as a Chronic Condition Special Needs Plan until Dec. 31, 2022, based on review of the Alignment Health Plan Models of Care for Heart and Diabetes (C-SNP) and End Stage Renal Disease (C-SNP).

Alignment Health Plan’s Dual Eligible Special Needs Plans (D-SNP) have been approved by the NCQA to operate as a Dual Eligible Special Needs Plan for a three-year period based on review of the Alignment Health Plan D-SNP Models of Care.

Out-of-network/noncontracted providers are under no obligation to treat Alignment Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. During a federal, state, or local disaster or emergency, Alignment Health Plan indicates the payment terms for out-of-network/non-contracted providers and offers services to plan members in the impacted service area.

Every year, Medicare evaluates plans based on a 5-star rating system. 

Alignment Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1-866-634-2247 (TTY: 711).

Alignment Health Plan cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: Si usted habla Español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Llama al 1-877-399-2247(TTY: 711).

Alignment Health Plan 遵守所有聯邦民權法的規定,沒有種族 、膚色 、出生國 、年齡 、障或性別的歧視。注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-866-634-2247 (TTY: 711).

Alignment Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. For more information, view our complete Non-discrimination Notice.

Privacy & Security: Alignment Health Plan is committed to protecting your information and ensuring your account is secure: View Privacy Policy