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Provider Manual

Alignment's Provider Operations Manual contains information about Alignment’s operational policy and procedures that support many of our programs and services. It also contains key contacts, addresses, phone numbers and websites.

Alignment has two Provider Operations Manuals: one for those IPAs, medical groups and participating providers who Alignment has delegated to perform certain managed care functions as outlined in their agreement with Alignment, and another manual for those participating providers who are not delegated for such functions.

Our Provider Manuals are in PDF format. If you do not have a current version of Adobe Reader, you may download a current version to view our documents in PDF format through this link:    Adobe Reader