Tips as you renew your Medicaid coverage

Our priority is ensuring you do not lose coverage during Medicaid renewal. Your Medicaid eligibility will soon be up for verification, and action might be needed to keep your coverage. To ensure a smooth renewal process, make sure you:

1. Update Your Contact Information
Double check that your state Medicaid agency has your current mailing address, phone number, email address, or other contact information. Select your state below for more information:

• Arizona
• California
• Florida
• Nevada
• North Carolina
• Texas

2. Check Your Mail and Email
Your state Medicaid agency might mail or email you a letter regarding your Medicaid coverage.

3. Complete Your Medicaid Renewal Form (If you receive one)
Fill out the form and return it to your state Medicaid agency immediately to avoid termination of your Medicaid coverage or a gap in your Medicaid coverage.

If you have any questions regarding your Medicaid renewal, call us 24/7 ACCESS ON-Demand Concierge team at 1-833-AHC-ACCESS (1-833-242-2223), TTY 711 or send us a message.

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Recent changes to Medicaid

• The federal Medicaid continuous enrollment authorized by the Families First Coronavirus Response Act (FFCRA) ended on March 31, 2023.
• Beginning April 1, 2023, states could terminate Medicaid enrollment for individuals no longer eligible. States will have up to 12 months to return to normal eligibility and enrollment operations and up to 14 months to complete all outstanding eligibility and enrollment actions.

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Medicaid contact information by state

Arizona
Visit the Arizona Health Care Cost Containment System (AHCCCS) website to learn more about Medicaid renewal.
For instructions on how to update your contact information, download this PDF.

California
Visit the California Department of Health Care Services (DHCS) website to learn more about Medi-Cal renewal.
To update your contact information, log in to your Medi-Cal online account or contact your county office.

Florida
Visit the Florida Medicaid Redetermination Plan website to learn more about Medicaid renewal.

Nevada
Visit the Nevada Medicaid Member Support website to learn more about Medicaid renewal.

North Carolina
Visit the NC Medicaid Division of Health Benefits or download this PDF to learn more about Medicaid renewal.
To update your contact information, contact your county office.

Texas
Visit the Texas Health and Human Services website to learn more about Medicaid renewal.

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Frequently Asked Questions

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