The law ensures that you have certain rights with regard to the privacy or your protected health information. These include
Request a restriction on certain uses and disclosures of PHI-
You have the right to ask us to not disclose parts of your protected health care information. We are not required to agree to those restrictions. We cannot agree to restrictions on uses or disclosures that are legally required, or which are necessary to administer our business. If we do not agree to make the changes you want, we will send you a letter telling you why. You may ask that we review our decision if you disagree with it.
Additional Restrictions on Use and Disclosure.
Certain federal and state laws may require special privacy protections that restrict the use and disclosure of certain health information, including highly confidential information about you. "Highly confidential information" may include confidential information under Federal laws governing alcohol and drug abuse information and genetic information as well as state laws that often protect the following types of information:
Inspect and obtain a copy of PHI-
- Mental health (psychotherapy notes);
- Genetic tests;
- Alcohol and drug abuse;
- Sexually transmitted diseases and reproductive health information; and
- Child or adult abuse or neglect, including sexual assault.
In most cases, you have the right to access and copy the PHI that we maintain about you. We may charge you a fee for the costs of copying, mailing, and supplies that are necessary to fulfill your request. We may deny your request to inspect and copy in certain limited circumstances. Please be aware that AHP does not have complete copies of your medical records. If you want to look at, get a copy of, or change your medical records, please contact your doctor or clinic. If we maintain your information on an electronic format, and if producible, we must provide you with the information in the same format. If not readily producible, in a readable electronic form and format agreed by you and Alignment Health Plan HMO. If no agreement is reached, a hard copy will be provided.
Request an amendment of PHI-
If you feel the PHI we maintain about you is incomplete or incorrect; you may request that we amend it. To request an amendment, you must include a reason that supports your request. In certain cases, we may deny your request for amendment.
Receive an accounting of disclosures of PHI-
The right to request to be told when, to whom, for what reasons and what protected health information about you we have disclosed, for most purposes other than treatment, payment, or health care operations. The right to receive a list (accounting) is subject to certain exceptions, restrictions, and limitations.
Request communication of PHI by alternative means or at alternative locations-
For instance, you may request that we contact you only in certain ways, at a different residence or post office box. Your request must tell us how or where you would like to be contacted. AHP will try to accommodate all reasonable requests.
Obtain a paper copy of the Notice upon request-
The right to a paper or electronic copy of our Notice of Privacy Practices.
Notification if a breach occurs.
The right to be notified if a breach of unsecured PHI occurred, only if you were affected.