Non-Contracted Providers
Non-contracted providers have the right to submit appeals or disputes when they do not agree with Alignment's claim payment decision. Alignment established submission and processing timelines according to the Center for Medicare & Medicaid Services (CMS).
Claims Submissions
Submit Claims electronically through Office Ally at no cost to the Provider. Our Payer ID with Office Ally is CCHPC. To enroll for electronic claim submission, please contact Office Ally:
Mail Paper Claims to:
Alignment Health Plan
Attn: Claims Department
P.O. Box 14012
Orange, CA 92863-1412
Provider Disputes and Appeals
Appeals
Alignment Health Plan
Attn: Provider Appeals and Dispute
P.O. Box 14012
Orange, CA 92863-1412
Include the completed and signed Waiver of Liability (WOL):
Waiver of Liability
Disputes
Alignment Health Plan
Attn: Provider Appeals and Dispute
P.O. Box 14012
Orange, CA 92863-1412