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Non-Contracted Providers

Non-contracted providers have the right to submit appeals or disputes when they do not agree with Alignment's claim payment decision. Alignment established submission and processing timelines according to the Center for Medicare & Medicaid Services (CMS).


Claims Submissions

Submit Claims electronically through Office Ally at no cost to the Provider. Our Payer ID with Office Ally is CCHPC. To enroll for electronic claim submission, please contact Office Ally:

Mail Paper Claims to:

Alignment Health Plan
Attn: Claims Department
P.O. Box 14012
Orange, CA 92863-1412


Provider Disputes and Appeals

Appeals

Alignment Health Plan
Attn: Provider Appeals and Dispute
P.O. Box 14012
Orange, CA 92863-1412

Include the completed and signed Waiver of Liability (WOL): View the Waiver Liability Form

 

Disputes

Alignment Health Plan
Attn: Provider Appeals and Dispute
P.O. Box 14012
Orange, CA 92863-1412