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We are committed to supporting you throughout your health care journey and providing you with the service you deserve.

Access Your Member portal Online or By Phone

With the Alignment Health Plan Member Portal and Mobile App, you have secure access to manage your health care needs.

Member Portal >

Login or create your Member Portal account to connect with a doctor, view your member ID card, review your plan benefits, and more.

Member Mobile App >

Download and login with your Member Portal credentials to access these features on your mobile device while on the go.

Find Care

Search for Alignment Health Plan's network of doctors, specialists, facilities, and other services near you through our Provider Search.

Provider participation varies by plan and/or medical group. For best results, please choose a Plan and/or Medical Group in the search fields and any applicable filters.

Schedule Transportation

Alignment Health Plan member transportation is facilitated by SafeRide Health. Schedule your ride to a health-related appointment or learn more about our transportation benefit.

Transportation benefits vary by plan. Please review your Evidence of Coverage (EOC) to see if your plan covers transportation. 

Prescription Drug Benefit Information (Part D)

Alignment Health Plan offers built-in prescription drug coverage, or Medicare Part D. Medicare Part D helps pay for outpatient prescription drugs, vaccines and some supplies not covered by Medicare Part A or Part B.

Member Resources

Forms &
Documents >

Check our resources to help you answer your questions.

Request Plan
Materials >

Request print copies of plan materials mailed to you.

Policy >

Review our out-of-network policy.

Request >

Learn how to submit a determination request.

Request >

Contact us within 60 days to request a redetermination.

& Appeals >

Find out how our grievances and appeals process work.

Contact Member Services

1-866-634-2247 (TTY: 711)

From 8:00 a.m. to 8:00 p.m., 7 days a week (except Thanksgiving and Christmas) from October 1 through March 31 and Monday to Friday (except holidays) from April 1 through September 30.


Send Us A Message

Send us a secure message online by filling out the form below.

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